Surplus Money — Support FAQs

What is Surplus Money?

  • Surplus Money shows how much you can safely spend each day without breaking your budget or running down your buffer.

  • You set up your typical monthly expenses and accounts once.

  • The app then calculates your daily surplus in real time as you add transactions.

Who is this app for?

  • People who want simple money management, not complex accounting.

  • Couples who share finances.

  • Anyone who feels stressed about spending and wants a clear “safe to spend” number.

  • Users who prefer predictability over spreadsheets.

Is my data safe?

  • Your data is stored securely in the cloud using industry-standard encryption.

  • No bank passwords are stored.

  • You control who can see your household data via join codes.

  • You can export or delete your data at any time.

Do I need to connect my bank?

  • No. Surplus works without any bank connection.

  • Screenshot or photograph your statement and Surplus imports the transactions in seconds — works with any bank, anywhere in the world.

  • Prefer to type entries yourself? That works too.

  • Your photos are processed then deleted, never stored.y.

What does the subscription include?

  • Unlimited transactions and statement imports

  • Photo and screenshot import from any bank, anywhere

  • Your Buffer, updated the moment money moves

  • Household sharing with your partner or family

  • Cross-device sync

  • No ads, no data selling, ever

Can I use this mid-month?

  • Yes. You simply indicate how much is left to spend in each category for the rest of the month.

  • The app adjusts automatically from that point forward.

  • You do not need to enter every past transaction.

Can I use this with my partner?

  • Yes. Create one household and share a join code.

  • Both users can add and edit transactions.

  • Only the household admin can delete the household or remove members.

Can I edit past transactions?

  • You can edit transactions in the current and previous month.

  • Older transactions remain visible but read-only for audit and history.

Can I export my data?

  • Yes. You can export all transactions, accounts, and balances to CSV from Settings.

  • The export includes date, account, category, and amount.

What happens if I go offline?

  • You can continue to add transactions.

  • Everything syncs automatically when you reconnect.

How is this different from YNAB or spreadsheets?

  • Surplus Money focuses on one number, your Buffer.

  • It is simpler, faster, and designed to reduce stress rather than increase detail.

  • You do not need to “assign every euro” manually, reconcile, or reallocate money between categories.

Can I delete my account and data?

  • Yes. In Settings you can Clear Transactions, Reset Everything (including your accounts, and monthly plan). Non-admins can leave a household, and Household admins can also delete the household. All users can delete their account permanently from Settings.

  • Clearing transactions, reseting data and deleting accounts also removes the data from our servers. This action cannot be undone.

Need more help? Contact us